Consumers Want More Payment Flexibility in Their Shopping Experience
Creating a seamless and secure customer experience from start to finish means listening to and embracing customers’ expectations, including offering...
CIO Security
CIO Security
Making Banking a More Effortless Experience
Along with nearly every other industry, banking is facing greater competitive pressure than ever. The need for innovation is growing,...
Carrier IT tackles big challenges with microtransformations
For all the talk of IT launching big-bang transformational initiatives, sometimes it’s the smaller changes that are the most impactful....
The 6 most overhyped technologies in IT
Many modern CIOs have adopted the mantra: No technology for technology’s sake. Yet they and other tech-enthusiasts still get enamored...
CIO Leadership Live with Simon Kennedy, Chief Digital Officer at Foodstuffs North Island
Foodstuffs North Island Chief Digital Officer Simon Kennedy on the messy nature of transformation, the importance of working cross functionally,...
Aflac virtualizes the customer enrollment experience
At the outset of the pandemic, Aflac’s independent agent/franchise business looked to be a dead duck. The traditional in-person process...
The Blockchain battlefront: Technology, business, and regulation
Comedian John Oliver quipped that cryptocurrency is “everything you don’t understand about money combined with everything you don’t understand about...
Securing the ever-evolving hybrid work environment
Even as many business leaders debate the boundaries of remote work styles and schedules, there is little doubt that hybrid...
Want Resilient, High-Performing Development Teams? Prioritize Learning.
Technology is hardly the only industry experiencing hiring challenges at the moment, but resignations in tech still rank among the...
Smartphones Central to Online and In-Store Consumer Shopping Habits
New research from Cybersource and PYMNTS.com finds that more than one-third of shoppers are turning to smartphones when shopping in-store....
